NewCatch downtime before a patient feels it

Know what is down. Know who is responsible. Know what it is costing.

The operational control system for medical equipment, so a machine is ready when a patient needs it, every fault has an owner by name, and downtime stops quietly eating your revenue.

  • Hospitals
  • Hospital groups
  • Diagnostics & imaging
  • Laboratories
  • Specialist clinics

Built for the teams who carry the consequences

Why Rydya

There are two ways to find out a machine is broken.

The hard way

A patient is waiting on it. Nobody reported it. And the argument begins: who knew, who owns it, what has it cost. Nobody can answer.

The Rydya way

Reported in seconds, owned by name, priced in naira while it can still change a decision, and back in service with proof.

Built for hospitals, diagnostics centres, laboratories and specialist clinics in Nigeria and across Africa.

9

modules on one data model

4

steps from report to proof

downtime priced in money you control

Offline

field work continues without signal

Two clinicians in white coats reviewing notes together at a table

One loop, closed end to end

Rydya does not stop at raising a ticket. It carries the job to a safe, evidenced return to service.

Report

Anyone can report in seconds

Scan the QR code on the equipment and describe the problem. No account, no app, no training. Faults surface the moment they are seen, not when a patient needs the machine.

Scan to report

No account. No app. No training.

Ref: FLT-2417 to follow the status
Route

The right people know immediately

The fault alerts the responsible team and must be acknowledged by name, so it is never someone else's job, and it never sits unreported.

Fault on Infusion pump, Ward 6

Routed to Biomedical, assigned to A. Okoro

Acknowledged
Reminders and escalation run on your rules
Resolve

Work moves through gates that cannot be skipped

Equipment returns to use only with the required tests and an authorised clearance.

  1. Diagnose
  2. Parts
  3. Repair
  4. Safety test
  5. ClearanceCannot be skipped
Prove

The evidence writes itself

Every step lands in an append only audit trail as it happens. Inspection evidence is a report, not a project.

  • 14:02Fault reported via QR
  • 14:04Alert acknowledged
  • 16:30Safety test passed
  • 16:41Return to service authorised

Append only, hash chained, written with the change

Put a number on the equipment that is not working

Downtime is the argument biomedical teams lose because nobody can price it. Rydya prices it, with figures you control.

A CT scanner in a hospital imaging room

Estimated impact, this fault

0

6.5 hours down · from your approved valuation

Say what an asset earns

Enter what a revenue generating asset makes per day, week or month.

See the cost while it is down

A fault on that asset shows its estimated cost immediately, while it can still change a decision.

Estimates stay honest

Estimated and confirmed impact are separate records, never merged.

Money is never invented

If you have not said what an asset earns and no finance approved valuation exists, Rydya reports the cost as not configured. It will not print a number it cannot defend.